System Administration Guide for Cisco Unity Connection Release 2.x - Integrating with Cisco Unified MeetingPlace Express [Cisco Unity Connection]

Table Of Contents

Integrating with Cisco Unified MeetingPlace Express

Creating an Integration with Cisco Unified MeetingPlace Express

Changing the Integration with Cisco Unified MeetingPlace Express

Configuring Users for the Cisco Unified MeetingPlace Express Integration

Testing the Configuration

Changing the User Configuration for the Cisco Unified MeetingPlace Express Integration

Integrating with Cisco Unified MeetingPlace Express

See the following sections:

•Creating an Integration with Cisco Unified MeetingPlace Express

•Changing the Integration with Cisco Unified MeetingPlace Express

•Configuring Users for the Cisco Unified MeetingPlace Express Integration

•Testing the Configuration

•Changing the User Configuration for the Cisco Unified MeetingPlace Express Integration

Creating an Integration with Cisco Unified MeetingPlace Express

If you have Cisco Unified MeetingPlace Express installed, you can integrate Cisco Unity Connection with Cisco Unified MeetingPlace Express so that users can review upcoming meetings and join active meetings while on the phone or while using the Cisco Personal Communications Assistant (PCA).

Cisco Unified MeetingPlace Express 2.0 or later must be installed before integrating Connection and MeetingPlace Express.

Note The Cisco Unified MeetingPlace Express documentation is available at http://www.cisco.com/en/US/products/ps6533/tsd_products_support_series_home.html.

To create the integration, do the following procedures in the order presented.

To Add an API User Account

Step 1 Log on to Cisco Unified MeetingPlace Express and click Administration.

Step 2 Click User Configuration > User Profile Management.

Step 3 Click Add New.

Step 4 Enter values in the required fields as follows:

•Set the Name to Cisco Unity Connection by entering Cisco Unity in the First Name field, and Connection in the Last Name field.

•Set the Type of User field to API User.

•Note the values that you enter for the User ID, User Password, and Profile Number fields, as these will be used in the following "To Create an Integration with Cisco Unified MeetingPlace Express" procedure.

Step 5 Click Save.

To Create an Integration with Cisco Unified MeetingPlace Express

Step 1 In Cisco Unity Connection Administration, expand System Settings, then click External Services.

Step 2 On the Search External Services page, click Add New.

Step 3 On the New External Services page, in the Type drop-down box, click MeetingPlace Express.

Step 4 In the Type field, verify that MeetingPlace Express is listed.

Step 5 In the Display Name field, enter a descriptive name.

Step 6 In the IP Address or FQDN URL field, enter the IP address or the fully qualified domain name URL for the Cisco Unified MeetingPlace Express server.

Step 7 Check the Access Enabled check box.

When this check box is unchecked, the integration with Cisco Unified MeetingPlace Express is disabled.

Step 8 In the MPE API User ID field, enter the user ID for the API user that Connection will use to log on to the Cisco Unified MeetingPlace Express server.

This setting must match the User ID setting for the API user that is configured in Cisco Unified MeetingPlace Express.

Step 9 In the MPE API User Password field, enter the user password for the API user that Connection will use to log on to the Cisco Unified MeetingPlace Express server.

This setting must match the User Password setting for the API user that is configured in Cisco Unified MeetingPlace Express.

Step 10 In the Security Transport field, click the applicable setting:

•None—Connection will not use a secure connection with Cisco Unified MeetingPlace Express server.

•SSL—Connection will use an SSL connection with Cisco Unified MeetingPlace Express server.

Step 11 In the Dial String field, enter the digits that Connection must dial to transfer users on the phone to the opening greeting of Cisco Unified MeetingPlace Express server.

Step 12 Click Save.

Changing the Integration with Cisco Unified MeetingPlace Express

You can change the integration with Cisco Unified MeetingPlace Express after it was created.

To Change the Integration with Cisco Unified MeetingPlace Express

Step 1 In Cisco Unity Connection Administration, expand System Settings, then click External Services.

Step 2 On the Search External Services page, click the name of the external service that you created when you integrated Connection with Cisco Unified MeetingPlace Express.

Step 3 On the Edit External Service page, in the Type field, verify that MeetingPlace Express is listed.

Step 4 In the Display Name field, enter a descriptive name.

Step 5 In the IP Address or FQDN URL field, enter the IP address or the fully qualified domain name URL for the Cisco Unified MeetingPlace Express server.

Step 6 Check the Access Enabled check box.

When this check box is unchecked, the integration with Cisco Unified MeetingPlace Express is disabled.

Step 7 In the MPE API User ID field, enter the user ID for the API user that Connection will use to log on to the Cisco Unified MeetingPlace Express server.

This setting must match the User ID setting for the API user that is configured in Cisco Unified MeetingPlace Express.

Step 8 In the MPE API User Password field, enter the user password for the API user that Connection will use to log on to the Cisco Unified MeetingPlace Express server.

This setting must match the User Password setting for the API user that is configured in Cisco Unified MeetingPlace Express.

Step 9 In the Security Transport field, click the applicable setting:

•None—Connection will not use a secure connection with Cisco Unified MeetingPlace Express server.

•SSL—Connection will use an SSL connection with Cisco Unified MeetingPlace Express server.

Step 10 In the Dial String field, enter the digits that Connection must dial to transfer users on the phone to the opening greeting of Cisco Unified MeetingPlace Express server.

Step 11 Click Save.

Configuring Users for the Cisco Unified MeetingPlace Express Integration

You must configure users for the Cisco Unified MeetingPlace Express integration.

Note Cisco Unified MeetingPlace Express must have an end user for each Connection user that you are configuring.

To Configure Users for the Cisco Unified MeetingPlace Express Integration

Step 1 In Cisco Unity Connection Administration, expand Users, then click Users.

Step 2 On the Search Users page, click the alias of a user.

Step 3 On the Edit User Basics page, on the Edit menu, click External Service Accounts.

Step 4 On the External Service Accounts page, click Add New.

Step 5 On the New External Service Account page, in the Service Type field, click MeetingPlace Express.

Step 6 In the MeetingPlace Express Server field, click the display name that you entered for the Cisco Unified MeetingPlace Express integration.

Step 7 In the Authentication Options field, click the applicable option:

•Log in Using the User's CUC Alias—This option is useful when the Connection User ID setting in Cisco Unified MeetingPlace Express is the same as the Connection user alias. Connection will log on the user with the Connection user alias. Cisco Unified MeetingPlace Express will provide information on public and private meetings to the user.

•Log in as "Guest"—Connection will log on the user as a guest, without using the Connection user alias or the User ID setting. Cisco Unified MeetingPlace Express will provide information only on public meetings to the user.

•Log in Using the MPE End User ID—Enter the User ID setting from Cisco Unified MeetingPlace Express (useful when the User ID setting is different from the Connection user alias). Connection will log on the user with the setting in this field. Cisco Unified MeetingPlace Express will provide information on public and private meetings to the user.

Step 8 Click Save.

Step 9 Repeat Step 2 through Step 8 for all remaining users.

Testing the Configuration

Verify that the integration with Cisco Unified MeetingPlace Express has been set up correctly by doing the following procedure.

To Test the Configuration

Step 1 Log in to Cisco Unified MeetingPlace Express as an end user.

Step 2 Click Schedule.

Step 3 Enter values in the required fields to schedule a new meeting for the current time, and invite a user who has an account on Cisco Unity Connection.

Step 4 Log on to the Cisco Unity Connection mailbox of the user that you invited to the Cisco Unified MeetingPlace Express meeting in Step 3.

Step 5 If the user account is configured for speech access, say List Meetings.

If the user account is not configured for speech access, press 6, and then follow the prompts to list meetings.

Step 6 When you hear the system announce the Cisco Unified MeetingPlace Express meeting that you just scheduled, either say Join Meeting, or press the applicable keys on the phone keypad to join the meeting.

Changing the User Configuration for the Cisco Unified MeetingPlace Express Integration

You can change the user external service account configuration for the Cisco Unified MeetingPlace Express integration.

To Change the User Configuration for the Cisco Unified MeetingPlace Express Integration

Step 1 In Cisco Unity Connection Administration, expand Users, then click Users.

Step 2 On the Search Users page, click the alias of a user.

Step 3 On the Edit User Basics page, on the Edit menu, click External Service Accounts.

Step 4 On the External Service Accounts page, in the Account Login column, click the user alias for the Cisco Unified MeetingPlace Express service.

Step 5 On the Edit External Service Account page, in the Service Type field, click MeetingPlace Express.

Step 6 In the MeetingPlace Express Server field, click the display name that you entered for the Cisco Unified MeetingPlace Express integration.

Step 7 In the Authentication Options field, click the applicable option:

•Log in Using the User's CUC Alias—This option is useful when the Connection User ID setting in Cisco Unified MeetingPlace Express is the same as the Connection user alias. Connection will log on the user with the Connection user alias. Cisco Unified MeetingPlace Express will provide information on public and private meetings to the user.

•Log in as "Guest"—Connection will log on the user as a guest, without using the Connection user alias or the User ID setting. Cisco Unified MeetingPlace Express will provide information only on public meetings to the user.

•Log in Using the MPE End User ID—Enter the User ID setting from Cisco Unified MeetingPlace Express (useful when the User ID setting is different from the Connection user alias). Connection will log on the user with the setting in this field. Cisco Unified MeetingPlace Express will provide information on public and private meetings to the user.

Step 8 Click Save.

Step 9 Repeat Step 2 through Step 8 for all remaining users.

	System Administration Guide for Cisco Unity Connection Release 2.x
	Integrating with Cisco Unified MeetingPlace Express
System Administration Guide for Cisco Unity Connection Release 2.x Index Preface Configuring the Browser on an Administrator Workstation Accessing and Using Cisco Unity Connection Administration Administrative Tools Call Management Overview Creating a Call Management Plan Managing Call Handlers Managing Directory Handlers Managing Interview Handlers Managing Call Routing Tables Managing Schedules and Holidays Managing Restriction Tables Cisco Unity Connection Conversation Changing Conversation Settings for All Users Changing the Audio Format of Recordings and Media Streams Managing Recorded Greetings and Recorded Names Specifying Password, Logon, and Lockout Policies Messaging Specifying Mailbox Size Quotas Changing the Message Aging Policy Setting Up SMTP Message Notifications Securing User Messages: Controlling Access, Distribution, and Longevity Securing Cisco PCA and IMAP E-Mail Client Access to Cisco Unity Connection Setting Up Broadcast Messaging Managing System Distribution Lists Managing the Phone System Integrations Setting Up Phone View Using VPIM Networking Integrating with Cisco Unified MeetingPlace Express Configuring Service Parameters Configuring Enterprise Parameters Installing Plugins Configuring Access to Exchange E-Mails Through TTS Configuring Access to Exchange Calendars and Contacts for Personal Call Transfer Rules Generating Reports Managing Licenses	Download this chapter Integrating with Cisco Unified MeetingPlace Express Download the complete book PDF Version of the Entire Guide (PDF - 5 MB) Feedback Table Of Contents Integrating with Cisco Unified MeetingPlace Express Creating an Integration with Cisco Unified MeetingPlace Express Changing the Integration with Cisco Unified MeetingPlace Express Configuring Users for the Cisco Unified MeetingPlace Express Integration Testing the Configuration Changing the User Configuration for the Cisco Unified MeetingPlace Express Integration Integrating with Cisco Unified MeetingPlace Express See the following sections: •Creating an Integration with Cisco Unified MeetingPlace Express •Changing the Integration with Cisco Unified MeetingPlace Express •Configuring Users for the Cisco Unified MeetingPlace Express Integration •Testing the Configuration •Changing the User Configuration for the Cisco Unified MeetingPlace Express Integration Creating an Integration with Cisco Unified MeetingPlace Express If you have Cisco Unified MeetingPlace Express installed, you can integrate Cisco Unity Connection with Cisco Unified MeetingPlace Express so that users can review upcoming meetings and join active meetings while on the phone or while using the Cisco Personal Communications Assistant (PCA). Cisco Unified MeetingPlace Express 2.0 or later must be installed before integrating Connection and MeetingPlace Express. Note The Cisco Unified MeetingPlace Express documentation is available at http://www.cisco.com/en/US/products/ps6533/tsd_products_support_series_home.html. To create the integration, do the following procedures in the order presented. To Add an API User Account Step 1 Log on to Cisco Unified MeetingPlace Express and click Administration. Step 2 Click User Configuration > User Profile Management. Step 3 Click Add New. Step 4 Enter values in the required fields as follows: •Set the Name to Cisco Unity Connection by entering Cisco Unity in the First Name field, and Connection in the Last Name field. •Set the Type of User field to API User. •Note the values that you enter for the User ID, User Password, and Profile Number fields, as these will be used in the following "To Create an Integration with Cisco Unified MeetingPlace Express" procedure. Step 5 Click Save. To Create an Integration with Cisco Unified MeetingPlace Express Step 1 In Cisco Unity Connection Administration, expand System Settings, then click External Services. Step 2 On the Search External Services page, click Add New. Step 3 On the New External Services page, in the Type drop-down box, click MeetingPlace Express. Step 4 In the Type field, verify that MeetingPlace Express is listed. Step 5 In the Display Name field, enter a descriptive name. Step 6 In the IP Address or FQDN URL field, enter the IP address or the fully qualified domain name URL for the Cisco Unified MeetingPlace Express server. Step 7 Check the Access Enabled check box. When this check box is unchecked, the integration with Cisco Unified MeetingPlace Express is disabled. Step 8 In the MPE API User ID field, enter the user ID for the API user that Connection will use to log on to the Cisco Unified MeetingPlace Express server. This setting must match the User ID setting for the API user that is configured in Cisco Unified MeetingPlace Express. Step 9 In the MPE API User Password field, enter the user password for the API user that Connection will use to log on to the Cisco Unified MeetingPlace Express server. This setting must match the User Password setting for the API user that is configured in Cisco Unified MeetingPlace Express. Step 10 In the Security Transport field, click the applicable setting: •None—Connection will not use a secure connection with Cisco Unified MeetingPlace Express server. •SSL—Connection will use an SSL connection with Cisco Unified MeetingPlace Express server. Step 11 In the Dial String field, enter the digits that Connection must dial to transfer users on the phone to the opening greeting of Cisco Unified MeetingPlace Express server. Step 12 Click Save. Changing the Integration with Cisco Unified MeetingPlace Express You can change the integration with Cisco Unified MeetingPlace Express after it was created. To Change the Integration with Cisco Unified MeetingPlace Express Step 1 In Cisco Unity Connection Administration, expand System Settings, then click External Services. Step 2 On the Search External Services page, click the name of the external service that you created when you integrated Connection with Cisco Unified MeetingPlace Express. Step 3 On the Edit External Service page, in the Type field, verify that MeetingPlace Express is listed. Step 4 In the Display Name field, enter a descriptive name. Step 5 In the IP Address or FQDN URL field, enter the IP address or the fully qualified domain name URL for the Cisco Unified MeetingPlace Express server. Step 6 Check the Access Enabled check box. When this check box is unchecked, the integration with Cisco Unified MeetingPlace Express is disabled. Step 7 In the MPE API User ID field, enter the user ID for the API user that Connection will use to log on to the Cisco Unified MeetingPlace Express server. This setting must match the User ID setting for the API user that is configured in Cisco Unified MeetingPlace Express. Step 8 In the MPE API User Password field, enter the user password for the API user that Connection will use to log on to the Cisco Unified MeetingPlace Express server. This setting must match the User Password setting for the API user that is configured in Cisco Unified MeetingPlace Express. Step 9 In the Security Transport field, click the applicable setting: •None—Connection will not use a secure connection with Cisco Unified MeetingPlace Express server. •SSL—Connection will use an SSL connection with Cisco Unified MeetingPlace Express server. Step 10 In the Dial String field, enter the digits that Connection must dial to transfer users on the phone to the opening greeting of Cisco Unified MeetingPlace Express server. Step 11 Click Save. Configuring Users for the Cisco Unified MeetingPlace Express Integration You must configure users for the Cisco Unified MeetingPlace Express integration. Note Cisco Unified MeetingPlace Express must have an end user for each Connection user that you are configuring. To Configure Users for the Cisco Unified MeetingPlace Express Integration Step 1 In Cisco Unity Connection Administration, expand Users, then click Users. Step 2 On the Search Users page, click the alias of a user. Step 3 On the Edit User Basics page, on the Edit menu, click External Service Accounts. Step 4 On the External Service Accounts page, click Add New. Step 5 On the New External Service Account page, in the Service Type field, click MeetingPlace Express. Step 6 In the MeetingPlace Express Server field, click the display name that you entered for the Cisco Unified MeetingPlace Express integration. Step 7 In the Authentication Options field, click the applicable option: •Log in Using the User's CUC Alias—This option is useful when the Connection User ID setting in Cisco Unified MeetingPlace Express is the same as the Connection user alias. Connection will log on the user with the Connection user alias. Cisco Unified MeetingPlace Express will provide information on public and private meetings to the user. •Log in as "Guest"—Connection will log on the user as a guest, without using the Connection user alias or the User ID setting. Cisco Unified MeetingPlace Express will provide information only on public meetings to the user. •Log in Using the MPE End User ID—Enter the User ID setting from Cisco Unified MeetingPlace Express (useful when the User ID setting is different from the Connection user alias). Connection will log on the user with the setting in this field. Cisco Unified MeetingPlace Express will provide information on public and private meetings to the user. Step 8 Click Save. Step 9 Repeat Step 2 through Step 8 for all remaining users. Testing the Configuration Verify that the integration with Cisco Unified MeetingPlace Express has been set up correctly by doing the following procedure. To Test the Configuration Step 1 Log in to Cisco Unified MeetingPlace Express as an end user. Step 2 Click Schedule. Step 3 Enter values in the required fields to schedule a new meeting for the current time, and invite a user who has an account on Cisco Unity Connection. Step 4 Log on to the Cisco Unity Connection mailbox of the user that you invited to the Cisco Unified MeetingPlace Express meeting in Step 3. Step 5 If the user account is configured for speech access, say List Meetings. If the user account is not configured for speech access, press 6, and then follow the prompts to list meetings. Step 6 When you hear the system announce the Cisco Unified MeetingPlace Express meeting that you just scheduled, either say Join Meeting, or press the applicable keys on the phone keypad to join the meeting. Changing the User Configuration for the Cisco Unified MeetingPlace Express Integration You can change the user external service account configuration for the Cisco Unified MeetingPlace Express integration. To Change the User Configuration for the Cisco Unified MeetingPlace Express Integration Step 1 In Cisco Unity Connection Administration, expand Users, then click Users. Step 2 On the Search Users page, click the alias of a user. Step 3 On the Edit User Basics page, on the Edit menu, click External Service Accounts. Step 4 On the External Service Accounts page, in the Account Login column, click the user alias for the Cisco Unified MeetingPlace Express service. Step 5 On the Edit External Service Account page, in the Service Type field, click MeetingPlace Express. Step 6 In the MeetingPlace Express Server field, click the display name that you entered for the Cisco Unified MeetingPlace Express integration. Step 7 In the Authentication Options field, click the applicable option: •Log in Using the User's CUC Alias—This option is useful when the Connection User ID setting in Cisco Unified MeetingPlace Express is the same as the Connection user alias. Connection will log on the user with the Connection user alias. Cisco Unified MeetingPlace Express will provide information on public and private meetings to the user. •Log in as "Guest"—Connection will log on the user as a guest, without using the Connection user alias or the User ID setting. Cisco Unified MeetingPlace Express will provide information only on public meetings to the user. •Log in Using the MPE End User ID—Enter the User ID setting from Cisco Unified MeetingPlace Express (useful when the User ID setting is different from the Connection user alias). Connection will log on the user with the setting in this field. Cisco Unified MeetingPlace Express will provide information on public and private meetings to the user. Step 8 Click Save. Step 9 Repeat Step 2 through Step 8 for all remaining users.
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